The Carn | Cabin in Herefordshire | Canopy & Stars
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One king-size bed, one double bed and one single bunk above the double bed
Suitable for children
of all ages
Pets welcome
Come for beautiful eco buildings joined together by a veranda, flooded with light, sitting quietly in a meadow and with stunning views across the valley and the Herefordshire Hills
After waking up, jump in the outdoor bath or enjoy an invigorating shower while admiring the rolling views – a truly unique way to start the day. The cabin is positioned at the end of a winding track, half a mile from any other building, yet a short walk will take you to Presteigne. The small town is a food-lovers’ paradise with local delis, lively independent shops and farmers markets brimming with fresh produce. Bring all your goodies back to cook outdoors, perhaps with a bottle of organic wine. The cabin is thoughtfully constructed out of materials less likely to cause damage to the environment: salvaged and sustainably sourced timber from a friend’s sawmill, wool and recycled-newspaper insulation and eco-friendly paints. You’ll float seamlessly from inside to out, whatever the weather is doing – the covered outdoor deck houses a great kitchen with loads of gear for firepit cooking – and on cooler days the underfloor heating, radiators and wood-burning stove will keep you ultra-cosy.
Spot deer and rabbits right from the comfort of the swinging chair on the veranda, with a glass in hand. Overhead you’ll see roaming red kites and a family of Goshawks if you’re lucky. Wander through the woodland, visit Daphne’s in town for great pizza and ice cream, swim in the river Lugg then sup a pint of local ale from one of the many good pubs nearby, including the Royal George at Lingen. Serious walkers will be joining Offa’s Dyke, cider drinkers can have a relaxed meal at Dunkerton Mill and bring home a few bottles of the real stuff. Or you could spend most of your time at the cabin, your own haven, nestled amongst the beautifully curated furnishings with a good book; that one you haven’t had time to get to for months or one spontaneously plucked from the shelves of the cabin. Finish your day in the sumptuously comfortable beds with only the hoots from the local owls to lull you to sleep.
Read more
Essentials
The important stuff
Check in: 4 pm
Check out: 10 am
Please bring torches, suitable footwear and clothing
Please stick to the footpaths to access town through the meadow
Firewood is provided, extra can be purchased at £5 per box
Mobile phone signal (network dependent)
No WiFi
Dogs are welcomed, but not on furniture. The Carn is on open land which could mean that deer or livestock could approach occasionally, although unlikely. Please keep dogs on a lead around any livestock.
Please note that the children's single bunk is located above the double bed
The owners are excited to begin phase two at Frith Meadow, with a new treehouse expected to be ready by the end of the year. Between April - June 2025, construction work will involve the reseeding of some earthworks 100 metres in front of the cabin , which will slightly alter the view from what is shown in the gallery. Your stay should otherwise be unaffected.
Sleeping arrangements
One king-size bed, one double bed and one single bunk above the double bed
Extra space available
Space
for 1 baby
no charge.
One travel cot is provided. Please bring own bedding.
Space
for 2 pets
from £20 per pet per stay - bring dog blankets and towels for those wet walks
Cooking
Gas hob
Oven
Freezer
Fully equipped kitchen
BBQ
Washing
Indoor and outdoor bath
Indoor shower
Outdoor shower (not available during winter months)
Flushing toilet
Toiletries are provided
Please note the bathroom is partially open-plan
Heating, lighting & bedding
Bed linen and towels provided
Wood-burner
Solar lighting, if there isn't enough power through the solar lighting in winter, there is also a generator
///bronzed.shrubbery.deeper - What3Words is a new more accurate version of a postcode. This will take you directly to where you need to park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By car
Coming from Presteigne - down Broad Street onto Ford St drive, for 1.3 miles until you pass a right hand turn to the village of Stapleton. Follow the road around to the left. The site entrance is the next gated farm track on your left. Signage on the gate. Please close the gate after use, follow the track up the hill and please drive carefully as its bumpy. Once at the top of the track cross the cattle grid, (please leave the gate as you find it), take a left into the woodland, follow this track round into the meadow where you can park up next to the buildings.
By public transport
The nearest bus stop is in Presteigne, 1.3 miles from the site.
Leominster and Ludlow train stations are both 30 miles away.
Read more
Food & Drink
At Frith Meadow
Locally roasted coffee and tea are provided, alongside seasonal goodies on arrival.
Local shops
The deli, veg shop, butchers are all in town - 1.3 miles away. They close around 5pm.
The closest supermarket is in Kington.
Pubs & restaurants
Daphne’s - This restaurant is in the heart of the town. Watch the world go by as you soak up the atmosphere, enjoy a slice of sourdough pizza alongside an organic glass of wine. Friendly hosts, relaxed and informal -1.3 miles away (walking distance) from the site.
Wild Thyme Italian - Delicious Italian food, great atmosphere and welcoming staff.
The Royal George - Visit The Royal George, Lingen for tasty home-cooked food in a traditional pub. Sit by the fire and enjoy a fine selection of real ales, beer and wine.
The Stag Inn - The Inn is at the meeting point of two old drovers roads and has been added to and changed over the centuries. This Michelin star restaurant never disappoints - 5 miles drive from the site.
The Cider Barn - The Cider Barn is a 450-year-old, Grade II listed barn at Dunkertons Cider Mill, just outside Pembridge, North Herefordshire. It offers a relaxed, simple and welcoming environment where people can enjoy something a little special. Dining inside, outside, take away or frozen meals available - 10 miles drive from the site.
Read more
Activities
At Frith Meadow
Soak up the views in the outdoor bath and shower.
Places to visit
Presteigne (1.3 miles away / 30-minute walk) - Presteigne local food market is held on the first Saturday of the month 9am till 1pm in The Memorial Hall, Presteigne. With over 20 stalls and still growing, displaying a wonderful range of artisan produce from the area. And dont forget the Community Cafe where you can relax with friends for Fairtrade coffee, tea and homemade cakes. Explore the high street lined with charity shops and antique shops, cafes, deli, veg shop and butchers.
Knighton market town (6.4 miles away / 14-minute drive)
Kington market town (8.1 miles away / 17-minute drive)
Ludlow - Bustling Medieval market town (18.4 miles away / 34-minute drive)
Outdoor & active
Walks - Many circular walks in the area, ranging from moderate to intermediate the rolling hills of Herefordshire provide the perfect day out. For example, Offas Dyke trail, Wapley Hill Fort, Croft Ambry walk at Croft Castle
Kingsham Raceway - Herefordshire's largest Premier Outdoor Hire Karting Circuit.
Canoe and discover the beauty of the River Wye.
Wild swimming - Presteigne - The River Lugg - Just off Wents Meadow on the edge of town is the River Lugg, there is a secret beach just along the whithy beds board walk. (1.6 miles away / 35-mins walk)
Read more
Meet your hosts
Meet Becks & Bill
Becks and Bill met on the school playground over 20 years ago, having a passion for the arts and surfing they decided to move to Falmouth in Cornwall where they spent a very happy few years developing their skills in Textile Design and Tree Surgery respectively. They moved back to Herefordshire where they started Rustic Campers in 2008 living in and converting camper-vans with their rustic wooden style. They developed their tiny home expertise into glamping, starting their sister company Crown & Canopy with their close friend in 2013. They built two shepherds huts and yurts and started their first sites in a woodland in South Hereford. They ran this for 5 years before the lease on the rented came to an end.
They managed to find and purchase the site; a wonderful patch of meadow and woodland off some friends. They started their little family and managed to gain planning permission for the site over the last three years. Ash, now almost three, has been very much part of the whole process from the Parish Council meetings whilst trying to obtaining the permission to helping on-site during the build over the last year. They are passionate about sustainable building, creating off-grid retreats for everyone to enjoy. The site build has uncovered many things, but the presence of rock and stone has been a major factor. They have used, moved and tried to crack through a lot of the stone around the site and have decided to build a 'Cairn' in memory of the build, this lead nicely into the naming and by complete chance, their lurcher is also named Carn. Rebecca and Bill are very excited to open their little piece of sanctuary to the public, hoping they can switch off from the everyday stresses, soak up the views and relax.
Wildlife & Environment
The land is part of a wider parcel of woodland called 'The Frith', it was clear-felled in the 1940s for timber for the warships. The woodland is traditionally managed, encouraging many types of wildlife; deer are often seen, friendly rabbits will explore the meadow, roaming Kites, owls and a family of Goss Hawks may make an appearance if you're lucky.
After waking up, jump in the outdoor bath or enjoy an invigorating shower while admiring the rolling views – a truly unique way to start the day. The cabin is positioned at the end of a winding track, half a mile from any other building, yet a short walk will take you to Presteigne. The small town is a food-lovers’ paradise with local delis, lively independent shops and farmers markets brimming with fresh produce. Bring all your goodies back to cook outdoors, perhaps with a bottle of organic wine. The cabin is thoughtfully constructed out of materials less likely to cause damage to the environment: salvaged and sustainably sourced timber from a friend’s sawmill, wool and recycled-newspaper insulation and eco-friendly paints. You’ll float seamlessly from inside to out, whatever the weather is doing – the covered outdoor deck houses a great kitchen with loads of gear for firepit cooking – and on cooler days the underfloor heating, radiators and wood-burning stove will keep you ultra-cosy.
Spot deer and rabbits right from the comfort of the swinging chair on the veranda, with a glass in hand. Overhead you’ll see roaming red kites and a family of Goshawks if you’re lucky. Wander through the woodland, visit Daphne’s in town for great pizza and ice cream, swim in the river Lugg then sup a pint of local ale from one of the many good pubs nearby, including the Royal George at Lingen. Serious walkers will be joining Offa’s Dyke, cider drinkers can have a relaxed meal at Dunkerton Mill and bring home a few bottles of the real stuff. Or you could spend most of your time at the cabin, your own haven, nestled amongst the beautifully curated furnishings with a good book; that one you haven’t had time to get to for months or one spontaneously plucked from the shelves of the cabin. Finish your day in the sumptuously comfortable beds with only the hoots from the local owls to lull you to sleep.
Please bring torches, suitable footwear and clothing
Please stick to the footpaths to access town through the meadow
Firewood is provided, extra can be purchased at £5 per box
Mobile phone signal (network dependent)
No WiFi
Dogs are welcomed, but not on furniture. The Carn is on open land which could mean that deer or livestock could approach occasionally, although unlikely. Please keep dogs on a lead around any livestock.
Please note that the children's single bunk is located above the double bed
The owners are excited to begin phase two at Frith Meadow, with a new treehouse expected to be ready by the end of the year. Between April - June 2025, construction work will involve the reseeding of some earthworks 100 metres in front of the cabin , which will slightly alter the view from what is shown in the gallery. Your stay should otherwise be unaffected.
Sleeping arrangements
One king-size bed, one double bed and one single bunk above the double bed
Extra space available
Space
for 1 baby
no charge.
One travel cot is provided. Please bring own bedding.
Space
for 2 pets
from £20 per pet per stay - bring dog blankets and towels for those wet walks
Cooking
Gas hob
Oven
Freezer
Fully equipped kitchen
BBQ
Washing
Indoor and outdoor bath
Indoor shower
Outdoor shower (not available during winter months)
Flushing toilet
Toiletries are provided
Please note the bathroom is partially open-plan
Heating, lighting & bedding
Bed linen and towels provided
Wood-burner
Solar lighting, if there isn't enough power through the solar lighting in winter, there is also a generator
///bronzed.shrubbery.deeper - What3Words is a new more accurate version of a postcode. This will take you directly to where you need to park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By car
Coming from Presteigne - down Broad Street onto Ford St drive, for 1.3 miles until you pass a right hand turn to the village of Stapleton. Follow the road around to the left. The site entrance is the next gated farm track on your left. Signage on the gate. Please close the gate after use, follow the track up the hill and please drive carefully as its bumpy. Once at the top of the track cross the cattle grid, (please leave the gate as you find it), take a left into the woodland, follow this track round into the meadow where you can park up next to the buildings.
By public transport
The nearest bus stop is in Presteigne, 1.3 miles from the site.
Leominster and Ludlow train stations are both 30 miles away.
Locally roasted coffee and tea are provided, alongside seasonal goodies on arrival.
Local shops
The deli, veg shop, butchers are all in town - 1.3 miles away. They close around 5pm.
The closest supermarket is in Kington.
Pubs & restaurants
Daphne’s - This restaurant is in the heart of the town. Watch the world go by as you soak up the atmosphere, enjoy a slice of sourdough pizza alongside an organic glass of wine. Friendly hosts, relaxed and informal -1.3 miles away (walking distance) from the site.
Wild Thyme Italian - Delicious Italian food, great atmosphere and welcoming staff.
The Royal George - Visit The Royal George, Lingen for tasty home-cooked food in a traditional pub. Sit by the fire and enjoy a fine selection of real ales, beer and wine.
The Stag Inn - The Inn is at the meeting point of two old drovers roads and has been added to and changed over the centuries. This Michelin star restaurant never disappoints - 5 miles drive from the site.
The Cider Barn - The Cider Barn is a 450-year-old, Grade II listed barn at Dunkertons Cider Mill, just outside Pembridge, North Herefordshire. It offers a relaxed, simple and welcoming environment where people can enjoy something a little special. Dining inside, outside, take away or frozen meals available - 10 miles drive from the site.
Presteigne (1.3 miles away / 30-minute walk) - Presteigne local food market is held on the first Saturday of the month 9am till 1pm in The Memorial Hall, Presteigne. With over 20 stalls and still growing, displaying a wonderful range of artisan produce from the area. And dont forget the Community Cafe where you can relax with friends for Fairtrade coffee, tea and homemade cakes. Explore the high street lined with charity shops and antique shops, cafes, deli, veg shop and butchers.
Knighton market town (6.4 miles away / 14-minute drive)
Kington market town (8.1 miles away / 17-minute drive)
Ludlow - Bustling Medieval market town (18.4 miles away / 34-minute drive)
Outdoor & active
Walks - Many circular walks in the area, ranging from moderate to intermediate the rolling hills of Herefordshire provide the perfect day out. For example, Offas Dyke trail, Wapley Hill Fort, Croft Ambry walk at Croft Castle
Kingsham Raceway - Herefordshire's largest Premier Outdoor Hire Karting Circuit.
Canoe and discover the beauty of the River Wye.
Wild swimming - Presteigne - The River Lugg - Just off Wents Meadow on the edge of town is the River Lugg, there is a secret beach just along the whithy beds board walk. (1.6 miles away / 35-mins walk)
Becks and Bill met on the school playground over 20 years ago, having a passion for the arts and surfing they decided to move to Falmouth in Cornwall where they spent a very happy few years developing their skills in Textile Design and Tree Surgery respectively. They moved back to Herefordshire where they started Rustic Campers in 2008 living in and converting camper-vans with their rustic wooden style. They developed their tiny home expertise into glamping, starting their sister company Crown & Canopy with their close friend in 2013. They built two shepherds huts and yurts and started their first sites in a woodland in South Hereford. They ran this for 5 years before the lease on the rented came to an end.
They managed to find and purchase the site; a wonderful patch of meadow and woodland off some friends. They started their little family and managed to gain planning permission for the site over the last three years. Ash, now almost three, has been very much part of the whole process from the Parish Council meetings whilst trying to obtaining the permission to helping on-site during the build over the last year. They are passionate about sustainable building, creating off-grid retreats for everyone to enjoy. The site build has uncovered many things, but the presence of rock and stone has been a major factor. They have used, moved and tried to crack through a lot of the stone around the site and have decided to build a 'Cairn' in memory of the build, this lead nicely into the naming and by complete chance, their lurcher is also named Carn. Rebecca and Bill are very excited to open their little piece of sanctuary to the public, hoping they can switch off from the everyday stresses, soak up the views and relax.
Wildlife & Environment
The land is part of a wider parcel of woodland called 'The Frith', it was clear-felled in the 1940s for timber for the warships. The woodland is traditionally managed, encouraging many types of wildlife; deer are often seen, friendly rabbits will explore the meadow, roaming Kites, owls and a family of Goss Hawks may make an appearance if you're lucky.
We had the most wonderful and relaxing stay at The Carn. The dog couldn’t believe his luck with all the outside space and it was so beautiful! The Carn was so comfortable and cozy with the fire.
17/02/2025
Sophia
Absolutely perfect relaxing weekend away. Amazing location and an opportunity to totally relax and have a break from day to day busy lives. Comfortable and warm with everything could need.
29/11/2024
Leah
We had the best 3 nights staying at The Carn. We didn’t end up leaving the cabin during our stay at all as we absolutely loved it there. The views were stunning and it was incredibly peaceful. Didn’t see or hear anyone else the whole time we were there.
21/10/2024
Ali
Amazing space! Amazing vibe! Such a lovely location
27/09/2024
Louis
Our stay at The Carn was wonderful! A well equipped & fairly spacious cabin with the most incredible outside terrace that can be enjoyed whatever the weather. Our toddler was delighted with how much she could explore & shuffled up & down the steps to the kitchen area endlessly. Sunrises over the wild meadow were beautiful & baths outside were such a treat! We spotted so many rabbits & even a ferret! Would definitely recommend The Carn for respite from city life.
05/07/2024
Sally
We had a wonderful stay at the Carn! The outdoor bath was amazing, as were the views. E loved the little touches that had been left - like bubble bath, juice, coffee and fresh bread. We loved that it was in the middle of nowhere and the wildlife was amazing - we even saw deer!
01/04/2024
Heather
It was peaceful. We didn't see a soul. The view was beautiful. Cabin perfectly well equipped and the welcome pack of coffee, bread and juice was a nice touch
24/03/2024
Sarah
We had a beautiful stay in the carn, it was set in such an idyllic area of Monmouthshire tucked away on the footstep of a forest.
The property was beautifully designed and had ample of space for 5 people. It was very cosy and warm throughout and the outside bath was a real hit with everyone. The outdoor shower was out of use during the winter which was a bit of a shame but the bath more than made up for it. There was plenty of utensils and crockery and there was always hot water. The outdoor decking space was perfect for stargazing throughout the evenings.
08/12/2023
Josh
A place to relax. We were all looking forward to a weekend away where we could just rest and this is exactly what we got!
03/11/2023
Deb, Canopy & Stars
We stayed at The Carn following our wedding and had the most amazing, relaxing time. We spent so much time in the outside bath that we may well be permanently wrinkly now, but also loved going for walks (there's a great book of well directed walks provided), eating food we cooked in the well-equipped kitchen, and going to pubs in the nearby pretty villages to play cards. It really is a magical place - so comfortable, well-equipped and quiet.
25/09/2023
Chloe
We had the most wonderful time at the Carn, it is such a thoughtfully designed and executed building. The bedrooms were roomy and lovely, the kitchen brilliantly stocked with all the utensils needed, it was water tight when the rain came down, it was warm and the decking is the best place to hang out and watch the sun rise and share food. We loved it.
22/09/2023
Clara
We had a wonderful stay at the Carn. It was our first glamping experience and it didn’t disappoint. Rebecca gave lots of useful help prior to our stay and was always a phone call away whilst we were there- but equally just let us get on and enjoy ourselves. The cabin was immaculate with lots of stylish touches. The solar powered hot water was incredible and being able to enjoy an outdoor shower/bath was brilliant. It provided a great base for exploring Presteigne - but also we felt comfortable enough to spend lots of time in the cabin itself.
28/08/2023
Oli
Booked this to stay for the weekend as a family. Absolutely delighted. The cabin is beautifully designed, with gorgeous attention to detail. Particularly enjoyed the outdoor bath.
14/07/2023
Claire
The Carn was stunning. We stayed for three nights over the May Day bank holiday weekend. Beautiful rural location but an easy 30 minute walk into the nearest town. The Carn was well equipped and we were incredibly comfortable. Communication with the owners was great and the welcome hamper was a nice touch
28/04/2023
Kathryn
this was an incredible place to stay. the website pics were amazing though the actual place even more so. it was peaceful and beautiful, as well as cosy and comfortable, and in addition fun and innovative. what a huge amount of hard work and good ideas have gone into it. we enjoyed the firepit, petanque, walks, outdoor bath, birdsong, board games, cooking, the hamper from local deli and the beautiful bedrooms. a very special stay in a lovely locale
03/04/2023
teresa
We had the most wonderful stay at the Carn! It was so beautiful and peaceful. Our two daughters loved it too and made full use of the outside bath. The beds were really comfy and there was everything we needed in the kitchen to make lovely meals looking out over the countryside. We’ll definitely be back! Thank you so much.
27/03/2023
Pippa
Wonderful snowy stay in spring. Perfect for our young family, very spacious & lots of activities. The carn had everything you could think of & more. Even though it was freezing outside it never once felt cold inside.
08/03/2023
Kaitlin
We had a wonderful stay from the moment we arrived to the moment we left. The craftsmanship of the Carn is something to be marvelled at. The attention to detail and extra touches were incredible.
It is truly the definition of tranquility. We enjoyed outdoor baths, exploring the surrounding areas and roasting marshmallows.
27/02/2023
Alice
My husband and I stayed here with another couple and had SUCH a wonderful time. It was so peaceful and restful and felt like such a gift to spend a long weekend away from London in the quiet of the Carn. We so appreciated the considerate communication from Becks and the thoughtful welcome goodies! Would thoroughly recommend it as a place to go and retreat in!
16/02/2023
Laura
We had a wonderful stay at The Carn. The interior design is stunning with amazing craftsmanship throughout. We went for amazing walks right from the door, cozy nights around the fire and the outside bath was amazing.
The Carn has all the essentials and really appreciated the welcome goodies on arrival. Becks and Bill were great hosts are communication was extremely prompt and smooth.
20/01/2023
Meryl
What a stunning place to stay. The Carn was perfect - comfortable, cosy and equipped with everything you might need.
27/12/2022
Helen
We had a wonderful time at The Carn. It’s a very special place, we’ll thought out, comfortable, warm & cosy and has everything you’d need.
21/11/2022
Kate
Dreamy setting. Peaceful , relaxing and enchanting
02/11/2022
Joanne
Our stay was amazing start to finish. This place is heaven. How they balance nature and luxury is nothing short of genius. Everything is eco conscious and gorgeous, from the big moments to the little ones.
The views and outside spaces are just beautiful too.
We had a lovely time with our family here, and I'd come again with friends too.
Becks was very friendly and helpful and all the info they gave was so useful and detailed. They've really thought of everything.
31/10/2022
Alex
The Carn was an incredible place to explore the local area and further. The only difficulty was summoning the strength to leave every morning, waving goodbye to the wonderful outdoor shower, outdoor bath and the beautiful space to enjoy downtime in. Cleverly crafted, well out-fitted and relaxation-inspiring, I might just have to book again for next year.
06/10/2022
Jem
What a lovely space! My sister and I stayed here with our golden retriever, and the three of us had the best weekend. We loved exploring the local area, picking up supplies in the deli and making cheese toasties on the campfire. There's plenty of space in the cabin, and Becks and Bill have clearly thought of everything to make your stay comfortable. Thank you!
08/09/2022
Alice
The Carn is the perfect place for an escape from the city. We spent a fabulous long weekend there and it was exactly what we needed to relax and recharge after a busy 12 months. Perfect for dogs too, Ruby loved being off the lead. Beware of the ticks in the grass though!
01/09/2022
Craig, Canopy & Stars
Wonderful stay from start to finish. Contact with Becks the owner was very good and helpful. As soon as we walked up to the property it had the wow factor !! The outside space was amazing and we loved the building as well. Lovely welcome with fresh bread, coffee and orange juice. We loved the fact we were the only people on site, so peaceful and you really felt like you had escaped everyday life and was in your own little sanctuary.
12/08/2022
Amanda
Amazing stay. Becks was a great host, good communication and lovely extra treats on arrival
Could not fault the accommodation
06/06/2022
Sarah
Amazing! Quiet cabin through a sheep field in a beautiful meadow with an outside bath and swing. Our kids and dog loved it!
01/06/2022
Hannah
Wow- what a place. Luxury & tranquility
30/05/2022
Hollie
2 nights break with our dog, looking for remoteness, good views, easy walks and also within walking distance to basic facilities (eg pub!). Enjoyed the inside and outside bath, as well as the outside shower! Piping hot water, great cooking and heating facilities. Cooked outside, even in the rain and saw plenty of wildlife from our seats, incl pheasants, rabbits, buzzards and (as mentioned in the notes) a goshawk!
25/05/2022
jon
We had a wonderful stay. Fabulous weather, great walks, delicious food and toasting marshmallows around the fire. The Carn was fantastic, such great decor and amenities.
08/04/2022
Emily
The Carn was absolutely beautiful and exceeded all of our expectations! It is the perfect place to stay to be able to switch off and relax whilst still being able to access amenities in just a short 5 minute drive. The Carn has become a special place to us as we got engaged here so we will most definitely be back!
01/04/2022
Amy
It was perfect - a completely magical stay that we will cherish forever.
23/03/2022
Becky
Wow, what a beautiful place made with love ❤️. We stayed here with our Granddaughter but mostly I choose the place as somewhere peaceful to be on my Mums one year anniversary after losing her to Covid
However we made the most amazing special memories spending time together here. The Carn is truly a special place.We woke up to amazing sunrises and spent night times stargazing around the fire pit.
We listened to the birds singing and played games around a log fire together . Magicial is all I can say and we definitely will be back.
23/02/2022
Jackie
The cabin was perfect, everything was provided and we were even treated with local coffee and bread. The cabin was warm, cosy and intimate and was perfect for a little getaway and a place to have some tranquility. We enjoyed the local towns and walks near by too.
11/02/2022
Maxine
We had such a wonderful stay at The Carn. It was the perfect place to start the new year with friends, we all loved it. Card games by the fire, outside cooking, gorgeous views and a bubble bath watching the sunrise. It was bliss! We didn't want to leave :)
03/01/2022
hannah
The Carn is a beautiful eco build amidst the rolling Herefordshire hills. Surrounded by woodland, you can hear the calls of owls in the night and wonder at the beauty of the nature all around. Knowing that there are resident goshawks is also so exciting for avid birdwatchers! Beyond the property you have your own field, perfect for dogs to stretch their legs and run free (there are fences) whilst you take in the views! Atop a nearby hill in the mist we saw a beautiful view of the nearby Stapleton Castle ruins.
As our visit was a December one the cosy interior, full of sheepskin rugs and thick warm blankets, along with the roaring fireplace made for a perfect calming retreat, however the Carn would also be wonderful in the the warmer seasons, when the doors to the decking can be opened up to soak in the summer sun. You can cook outdoors over the firepit and sit and gaze at the stars on a clear night. Our favourite feature of the property was the outdoor bath, deep and cosy, allowing us a sense of luxury whilst out in nature, listening to the melody of birdsong in the early morning whilst covered in warm bubbles & relaxing by the flicker of candle light and stars at night.
22/12/2021
Natalie
This place is a true gem. The cabin is beautiful, so much thought has gone into the craft and design. Despite the rain, we braved the weather for local walks and browsed the shops and deli in prestige, we stepped back in time with a very old school pub lunch in the Radnorshire Arms, where the grub wasn't posh but the company was brilliant! We spent evenings, lounging in front of the fire reading our books, or soaking in the very warm alfresco bath (don't chicken out it's amazing!) the perfect place for our pup Molly, who could play in the open field whilst we sat undercover on the deck. The perfect place for a cosy winter getaway, book this place, you won't regret it!
10/12/2021
Tessa
We have stayed in many small and unique places, all over the world, but we honestly thought 'The Carn' was one of the best! It was warm (we stayed in November) thoughtfully laid out, tasteful, simple interior decor, a spacious outdoor veranda with an outdoor bath overlooking at beautiful valley. The owners provided lots of great small touches, like a fresh loaf of local bread, a bag of ground coffee and local apple juice, bathrobes to use, all the kitchen utensils you might need, including sharp knives! We loved that they provided eco products for the kitchen and bathroom, which they encourage you to use. The Carn is a delight, and we will book again for sure.
22/11/2021
Ginny
Lovely stay! Lovely location and amazing accommodation! Great little selection of breakfast goodies left. Will 100% be staying again.
10/11/2021
Abby
Perfect retreat with all necessary utensils and creature comforts thought of. We stayed with our 4 and 6 year old and loved it!
27/10/2021
Vanessa
Myself, partner and two friends spent a wonderful 3 nights at The Carn. The cabin is beautifully presented with the layout and interior clearly well planned and executed. There is such a cosy, earthy feel throughout the cabin with use of natural materials and furnishings. We loved that the break could be as wild/home comforty as you like with both indoor and outdoor cooking or bathing facilities. I also loved how the outdoor area is an extension to the indoor space with protection from bad weather meaning you can still make the most of outdoors. The cabin is close enough to access nearby attractions but rural enough to give you the disconnection to relax and switch off. The local goodies provided on arrival were also very well received!
If I had to critique, I would say the indoor bathroom set up lacks privacy which could be difficult if you lacked comfortability with those you are staying with. However I appreciate changing this would affect the feel and design of the cabin.
15/10/2021
Eryl
Our stay at The Carn was absolutely wonderful. The setting and cabin are outstanding… from the moment you walk in to the lovely welcome gifts, to the small details throughout - the hosts have thought of everything. So all you have to do is relax, and enjoy it! We managed to get a babysitter last minute for our toddler and while she would have loved it here, we were so glad to have a place like The Carn to completely unwind - we hardly ever left! 5 star rustic luxury all round - we will definitely be back.
08/10/2021
Rebecca
The Carn was beautiful. Peaceful, relaxing and quiet with gorgeous views over the valley. Finished to a lovely standard and with everything you could need considered, it was the perfect place to spend a couple of days to unwind and reset.
27/09/2021
Nik
The Carn is stylish, secluded and cleverly thought out. From underfloor heating in the bathroom and bedrooms (dreamy after an evening around the fire pit), to multiple USB charging points, indoor and outdoor kitchens and an outdoor bathtub with glorious views of the surrounding hills. Mornings were spent curled up in the swing seat with a book and a cuppa, and evenings enjoying some al fresco cooking. We loved being disconnected (no WiFi was one of the reasons we chose it - but there’s good phone signal and 4G for those that want it), and spent a few days feeling very smug in our hilltop home!
22/09/2021
Jacqui
It was the most wonderful place. We took our two children (5 and 2) and they absolutely loved their 'Holiday house'. The owners have clearly taken alot of time and effort in getting the cabin perfect - it is completely off grid, but you wouldn't know. It was warm, comfortable and we felt very relaxed throughout. The view from the cabin is stunning, and we really felt that we were away from the world (in the best possible way). The off grid nature, and the way the house is constructed is inspiring, and as people who are looking to build our own 'eco house' we took alot away from it.
My only reservation about writing this review is letting the secret out on how amazing this place is, but the owners deserve it to be fully booked all year round - and we'll be back!
17/09/2021
David
The place was incredible! Well furnished and the views were amazing. There was plenty of space to move around in and the hosts left plenty of little things for us such as fresh ground local coffee, jam and bread etc. The whole place was immaculate and very well built I would definitely stay again.
15/09/2021
Julian
Reviews
We had the most wonderful and relaxing stay at The Carn. The dog couldn’t believe his luck with all the outside space and it was so beautiful! The Carn was so comfortable and cozy with the fire.
17/02/2025
Sophia
Absolutely perfect relaxing weekend away. Amazing location and an opportunity to totally relax and have a break from day to day busy lives. Comfortable and warm with everything could need.
29/11/2024
Leah
We had the best 3 nights staying at The Carn. We didn’t end up leaving the cabin during our stay at all as we absolutely loved it there. The views were stunning and it was incredibly peaceful. Didn’t see or hear anyone else the whole time we were there.
21/10/2024
Ali
Amazing space! Amazing vibe! Such a lovely location
27/09/2024
Louis
Our stay at The Carn was wonderful! A well equipped & fairly spacious cabin with the most incredible outside terrace that can be enjoyed whatever the weather. Our toddler was delighted with how much she could explore & shuffled up & down the steps to the kitchen area endlessly. Sunrises over the wild meadow were beautiful & baths outside were such a treat! We spotted so many rabbits & even a ferret! Would definitely recommend The Carn for respite from city life.
05/07/2024
Sally
We had a wonderful stay at the Carn! The outdoor bath was amazing, as were the views. E loved the little touches that had been left - like bubble bath, juice, coffee and fresh bread. We loved that it was in the middle of nowhere and the wildlife was amazing - we even saw deer!
01/04/2024
Heather
It was peaceful. We didn't see a soul. The view was beautiful. Cabin perfectly well equipped and the welcome pack of coffee, bread and juice was a nice touch
24/03/2024
Sarah
We had a beautiful stay in the carn, it was set in such an idyllic area of Monmouthshire tucked away on the footstep of a forest.
The property was beautifully designed and had ample of space for 5 people. It was very cosy and warm throughout and the outside bath was a real hit with everyone. The outdoor shower was out of use during the winter which was a bit of a shame but the bath more than made up for it. There was plenty of utensils and crockery and there was always hot water. The outdoor decking space was perfect for stargazing throughout the evenings.
08/12/2023
Josh
A place to relax. We were all looking forward to a weekend away where we could just rest and this is exactly what we got!
03/11/2023
Deb, Canopy & Stars
We stayed at The Carn following our wedding and had the most amazing, relaxing time. We spent so much time in the outside bath that we may well be permanently wrinkly now, but also loved going for walks (there's a great book of well directed walks provided), eating food we cooked in the well-equipped kitchen, and going to pubs in the nearby pretty villages to play cards. It really is a magical place - so comfortable, well-equipped and quiet.
25/09/2023
Chloe
We had the most wonderful time at the Carn, it is such a thoughtfully designed and executed building. The bedrooms were roomy and lovely, the kitchen brilliantly stocked with all the utensils needed, it was water tight when the rain came down, it was warm and the decking is the best place to hang out and watch the sun rise and share food. We loved it.
22/09/2023
Clara
We had a wonderful stay at the Carn. It was our first glamping experience and it didn’t disappoint. Rebecca gave lots of useful help prior to our stay and was always a phone call away whilst we were there- but equally just let us get on and enjoy ourselves. The cabin was immaculate with lots of stylish touches. The solar powered hot water was incredible and being able to enjoy an outdoor shower/bath was brilliant. It provided a great base for exploring Presteigne - but also we felt comfortable enough to spend lots of time in the cabin itself.
28/08/2023
Oli
Booked this to stay for the weekend as a family. Absolutely delighted. The cabin is beautifully designed, with gorgeous attention to detail. Particularly enjoyed the outdoor bath.
14/07/2023
Claire
The Carn was stunning. We stayed for three nights over the May Day bank holiday weekend. Beautiful rural location but an easy 30 minute walk into the nearest town. The Carn was well equipped and we were incredibly comfortable. Communication with the owners was great and the welcome hamper was a nice touch
28/04/2023
Kathryn
this was an incredible place to stay. the website pics were amazing though the actual place even more so. it was peaceful and beautiful, as well as cosy and comfortable, and in addition fun and innovative. what a huge amount of hard work and good ideas have gone into it. we enjoyed the firepit, petanque, walks, outdoor bath, birdsong, board games, cooking, the hamper from local deli and the beautiful bedrooms. a very special stay in a lovely locale
03/04/2023
teresa
We had the most wonderful stay at the Carn! It was so beautiful and peaceful. Our two daughters loved it too and made full use of the outside bath. The beds were really comfy and there was everything we needed in the kitchen to make lovely meals looking out over the countryside. We’ll definitely be back! Thank you so much.
27/03/2023
Pippa
Wonderful snowy stay in spring. Perfect for our young family, very spacious & lots of activities. The carn had everything you could think of & more. Even though it was freezing outside it never once felt cold inside.
08/03/2023
Kaitlin
We had a wonderful stay from the moment we arrived to the moment we left. The craftsmanship of the Carn is something to be marvelled at. The attention to detail and extra touches were incredible.
It is truly the definition of tranquility. We enjoyed outdoor baths, exploring the surrounding areas and roasting marshmallows.
27/02/2023
Alice
My husband and I stayed here with another couple and had SUCH a wonderful time. It was so peaceful and restful and felt like such a gift to spend a long weekend away from London in the quiet of the Carn. We so appreciated the considerate communication from Becks and the thoughtful welcome goodies! Would thoroughly recommend it as a place to go and retreat in!
16/02/2023
Laura
We had a wonderful stay at The Carn. The interior design is stunning with amazing craftsmanship throughout. We went for amazing walks right from the door, cozy nights around the fire and the outside bath was amazing.
The Carn has all the essentials and really appreciated the welcome goodies on arrival. Becks and Bill were great hosts are communication was extremely prompt and smooth.
20/01/2023
Meryl
What a stunning place to stay. The Carn was perfect - comfortable, cosy and equipped with everything you might need.
27/12/2022
Helen
We had a wonderful time at The Carn. It’s a very special place, we’ll thought out, comfortable, warm & cosy and has everything you’d need.
21/11/2022
Kate
Dreamy setting. Peaceful , relaxing and enchanting
02/11/2022
Joanne
Our stay was amazing start to finish. This place is heaven. How they balance nature and luxury is nothing short of genius. Everything is eco conscious and gorgeous, from the big moments to the little ones.
The views and outside spaces are just beautiful too.
We had a lovely time with our family here, and I'd come again with friends too.
Becks was very friendly and helpful and all the info they gave was so useful and detailed. They've really thought of everything.
31/10/2022
Alex
The Carn was an incredible place to explore the local area and further. The only difficulty was summoning the strength to leave every morning, waving goodbye to the wonderful outdoor shower, outdoor bath and the beautiful space to enjoy downtime in. Cleverly crafted, well out-fitted and relaxation-inspiring, I might just have to book again for next year.
06/10/2022
Jem
What a lovely space! My sister and I stayed here with our golden retriever, and the three of us had the best weekend. We loved exploring the local area, picking up supplies in the deli and making cheese toasties on the campfire. There's plenty of space in the cabin, and Becks and Bill have clearly thought of everything to make your stay comfortable. Thank you!
08/09/2022
Alice
The Carn is the perfect place for an escape from the city. We spent a fabulous long weekend there and it was exactly what we needed to relax and recharge after a busy 12 months. Perfect for dogs too, Ruby loved being off the lead. Beware of the ticks in the grass though!
01/09/2022
Craig, Canopy & Stars
Wonderful stay from start to finish. Contact with Becks the owner was very good and helpful. As soon as we walked up to the property it had the wow factor !! The outside space was amazing and we loved the building as well. Lovely welcome with fresh bread, coffee and orange juice. We loved the fact we were the only people on site, so peaceful and you really felt like you had escaped everyday life and was in your own little sanctuary.
12/08/2022
Amanda
Amazing stay. Becks was a great host, good communication and lovely extra treats on arrival
Could not fault the accommodation
06/06/2022
Sarah
Amazing! Quiet cabin through a sheep field in a beautiful meadow with an outside bath and swing. Our kids and dog loved it!
01/06/2022
Hannah
Wow- what a place. Luxury & tranquility
30/05/2022
Hollie
2 nights break with our dog, looking for remoteness, good views, easy walks and also within walking distance to basic facilities (eg pub!). Enjoyed the inside and outside bath, as well as the outside shower! Piping hot water, great cooking and heating facilities. Cooked outside, even in the rain and saw plenty of wildlife from our seats, incl pheasants, rabbits, buzzards and (as mentioned in the notes) a goshawk!
25/05/2022
jon
We had a wonderful stay. Fabulous weather, great walks, delicious food and toasting marshmallows around the fire. The Carn was fantastic, such great decor and amenities.
08/04/2022
Emily
The Carn was absolutely beautiful and exceeded all of our expectations! It is the perfect place to stay to be able to switch off and relax whilst still being able to access amenities in just a short 5 minute drive. The Carn has become a special place to us as we got engaged here so we will most definitely be back!
01/04/2022
Amy
It was perfect - a completely magical stay that we will cherish forever.
23/03/2022
Becky
Wow, what a beautiful place made with love ❤️. We stayed here with our Granddaughter but mostly I choose the place as somewhere peaceful to be on my Mums one year anniversary after losing her to Covid
However we made the most amazing special memories spending time together here. The Carn is truly a special place.We woke up to amazing sunrises and spent night times stargazing around the fire pit.
We listened to the birds singing and played games around a log fire together . Magicial is all I can say and we definitely will be back.
23/02/2022
Jackie
The cabin was perfect, everything was provided and we were even treated with local coffee and bread. The cabin was warm, cosy and intimate and was perfect for a little getaway and a place to have some tranquility. We enjoyed the local towns and walks near by too.
11/02/2022
Maxine
We had such a wonderful stay at The Carn. It was the perfect place to start the new year with friends, we all loved it. Card games by the fire, outside cooking, gorgeous views and a bubble bath watching the sunrise. It was bliss! We didn't want to leave :)
03/01/2022
hannah
The Carn is a beautiful eco build amidst the rolling Herefordshire hills. Surrounded by woodland, you can hear the calls of owls in the night and wonder at the beauty of the nature all around. Knowing that there are resident goshawks is also so exciting for avid birdwatchers! Beyond the property you have your own field, perfect for dogs to stretch their legs and run free (there are fences) whilst you take in the views! Atop a nearby hill in the mist we saw a beautiful view of the nearby Stapleton Castle ruins.
As our visit was a December one the cosy interior, full of sheepskin rugs and thick warm blankets, along with the roaring fireplace made for a perfect calming retreat, however the Carn would also be wonderful in the the warmer seasons, when the doors to the decking can be opened up to soak in the summer sun. You can cook outdoors over the firepit and sit and gaze at the stars on a clear night. Our favourite feature of the property was the outdoor bath, deep and cosy, allowing us a sense of luxury whilst out in nature, listening to the melody of birdsong in the early morning whilst covered in warm bubbles & relaxing by the flicker of candle light and stars at night.
22/12/2021
Natalie
This place is a true gem. The cabin is beautiful, so much thought has gone into the craft and design. Despite the rain, we braved the weather for local walks and browsed the shops and deli in prestige, we stepped back in time with a very old school pub lunch in the Radnorshire Arms, where the grub wasn't posh but the company was brilliant! We spent evenings, lounging in front of the fire reading our books, or soaking in the very warm alfresco bath (don't chicken out it's amazing!) the perfect place for our pup Molly, who could play in the open field whilst we sat undercover on the deck. The perfect place for a cosy winter getaway, book this place, you won't regret it!
10/12/2021
Tessa
We have stayed in many small and unique places, all over the world, but we honestly thought 'The Carn' was one of the best! It was warm (we stayed in November) thoughtfully laid out, tasteful, simple interior decor, a spacious outdoor veranda with an outdoor bath overlooking at beautiful valley. The owners provided lots of great small touches, like a fresh loaf of local bread, a bag of ground coffee and local apple juice, bathrobes to use, all the kitchen utensils you might need, including sharp knives! We loved that they provided eco products for the kitchen and bathroom, which they encourage you to use. The Carn is a delight, and we will book again for sure.
22/11/2021
Ginny
Lovely stay! Lovely location and amazing accommodation! Great little selection of breakfast goodies left. Will 100% be staying again.
10/11/2021
Abby
Perfect retreat with all necessary utensils and creature comforts thought of. We stayed with our 4 and 6 year old and loved it!
27/10/2021
Vanessa
Myself, partner and two friends spent a wonderful 3 nights at The Carn. The cabin is beautifully presented with the layout and interior clearly well planned and executed. There is such a cosy, earthy feel throughout the cabin with use of natural materials and furnishings. We loved that the break could be as wild/home comforty as you like with both indoor and outdoor cooking or bathing facilities. I also loved how the outdoor area is an extension to the indoor space with protection from bad weather meaning you can still make the most of outdoors. The cabin is close enough to access nearby attractions but rural enough to give you the disconnection to relax and switch off. The local goodies provided on arrival were also very well received!
If I had to critique, I would say the indoor bathroom set up lacks privacy which could be difficult if you lacked comfortability with those you are staying with. However I appreciate changing this would affect the feel and design of the cabin.
15/10/2021
Eryl
Our stay at The Carn was absolutely wonderful. The setting and cabin are outstanding… from the moment you walk in to the lovely welcome gifts, to the small details throughout - the hosts have thought of everything. So all you have to do is relax, and enjoy it! We managed to get a babysitter last minute for our toddler and while she would have loved it here, we were so glad to have a place like The Carn to completely unwind - we hardly ever left! 5 star rustic luxury all round - we will definitely be back.
08/10/2021
Rebecca
The Carn was beautiful. Peaceful, relaxing and quiet with gorgeous views over the valley. Finished to a lovely standard and with everything you could need considered, it was the perfect place to spend a couple of days to unwind and reset.
27/09/2021
Nik
The Carn is stylish, secluded and cleverly thought out. From underfloor heating in the bathroom and bedrooms (dreamy after an evening around the fire pit), to multiple USB charging points, indoor and outdoor kitchens and an outdoor bathtub with glorious views of the surrounding hills. Mornings were spent curled up in the swing seat with a book and a cuppa, and evenings enjoying some al fresco cooking. We loved being disconnected (no WiFi was one of the reasons we chose it - but there’s good phone signal and 4G for those that want it), and spent a few days feeling very smug in our hilltop home!
22/09/2021
Jacqui
It was the most wonderful place. We took our two children (5 and 2) and they absolutely loved their 'Holiday house'. The owners have clearly taken alot of time and effort in getting the cabin perfect - it is completely off grid, but you wouldn't know. It was warm, comfortable and we felt very relaxed throughout. The view from the cabin is stunning, and we really felt that we were away from the world (in the best possible way). The off grid nature, and the way the house is constructed is inspiring, and as people who are looking to build our own 'eco house' we took alot away from it.
My only reservation about writing this review is letting the secret out on how amazing this place is, but the owners deserve it to be fully booked all year round - and we'll be back!
17/09/2021
David
The place was incredible! Well furnished and the views were amazing. There was plenty of space to move around in and the hosts left plenty of little things for us such as fresh ground local coffee, jam and bread etc. The whole place was immaculate and very well built I would definitely stay again.
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
We had the most wonderful and relaxing stay at The Carn. The dog couldn’t believe his luck with all the outside space and it was so beautiful! The Carn was so comfortable and cozy with the fire.
17/02/2025